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Love Mercy uses these policies to guide all of our operations here in Australia and in Uganda alike.

We encourage our stakeholders to access these documents, as we highly value transparency and accountability in all our operations.

These documents have been prepared in accordance with the Australian Council for International Development’s Code of Conduct.

Love Mercy is compliant with ACFID Fundraising Charter and holds a valid license to fundraise in NSW. ACFID Full Member and signatory to the ACFID Code of Conduct.

Our Constitution is our governing document.

It explains in detail how our board operates and how, as a not-for-profit, we are organised to achieve our objectives.

Child Protection Policy

Love Mercy Foundation is committed to the safety and protection of all children.

This policy is reviewed every 12 months.

Fundraising Policy

Love Mercy Foundation is committed to the transparent and accountable allocation of all funds raised through our appeals.

This policy is reviewed every 12 months.

Planning, Monitoring, Evaluation and Learning Policy

This policy presents the position taken by Love Mercy Foundation in respect of evaluating, starting, managing, reporting and closing LMF projects in Northern Uganda (and any future country in Africa LMF elects to work within).

Policy on non-Development Activity

This policy outlines our clear separation of aid and development programs and programs which promote religion or welfare.

This policy is reviewed every 12 months.

Feedback and Complaints Handling Policy

Love Mercy Foundation is committed to the timely and transparent resolution of all complaints.

This policy is reviewed every 12 months.

Transparency and Accountability Policy

Love Mercy Foundation is committed to undertaking international activities at the highest level of transparency and accountability.

This policy is reviewed every 12 months.

Conflict of Interest

This policy outlines how Love Mercy foundation deals with any real or perceived conflict of interest issues that may arise involving staff, volunteers or board members.

This policy is reviewed every 12 months.

Personnel Code of Conduct

Love Mercy Foundation is committed to creating a working environment that is free from unacceptable behaviour.

This policy is reviewed every 12 months.

Prevention of Sexual Exploitation Abuse, and Harassment Policy

Love Mercy Foundation is committed to ensuring that it complies with all applicable laws and manages, and mitigates any risk of Sexual Exploitation Abuse, and Harassment.

Privacy Policy

The Love Mercy Foundation greatly values your support and as such, the protection of your privacy is very important to us.

Website Terms of Use

The use of the website is governed by our website terms of use and our Privacy Policy.

Certain documents and information are confidential in nature and are not made publicly available. These include but are not limited to; internal financial controls and procedures, complaints, board and staff issues,  contracts and correspondence.

Full financial statements are available upon request via email.